Shipping policy
Shipping Policy – ShiftLX™
Order Processing
All orders are processed within 2–5 business days after purchase. We do not ship on weekends or public holidays. Once your order is shipped, you will receive a confirmation email with tracking information.
Fulfillment & Third-Party Shipping
Orders are fulfilled by a trusted third-party logistics provider. This ensures your products are handled safely, packaged securely and shipped efficiently.
Shipping Times
- Standard shipping: 3–9 business days (domestic)
- Fulfillment: 2–5 business days
- Shipping: 1–4 business days via USPS
- Expedited shipping: 3–7 business days (domestic)
- Fulfillment: 2–5 business days
- Shipping: 1–3 business days via USPS Priority
Please note that these are estimates and can vary based on carrier delays, holidays or other unforeseen circumstances.
Shipping Costs
Shipping costs are calculated at checkout and depend on your location and the chosen shipping method. Occasionally, promotional free shipping offers may apply.
Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email. You can use this number to monitor your package’s progress.
Lost or Damaged Shipments
If your package is lost or arrives damaged, please contact us at [email protected] immediately. We will coordinate with our fulfillment partner and the shipping carrier to resolve the issue promptly.
Address Accuracy
Please ensure your shipping address is correct at the time of purchase. We are not responsible for orders shipped to incorrect addresses provided by the customer.